FAQ
Shipping
Do you offer free shipping?
Yes, for a limited time only, we are now offering FREE standard shipping worldwide.
How long does Shipping Take?
As we are based within the US, all mainland orders will aim to be shipped within 48 hours.
Shipping time: Our average shipping time ranges from 7 – 14 business days depending on your location.
Tracking: Once your order has been processed, we will send you an email with the tracking number. Be sure to check the email that you provided us when you placed your order.
If you need any assistance at all, feel free to email us at cloudboxdesigns@gmail.com
Returns
What is your return policy?
Yes, we offer a full FREE 30-days money-back, no-hassle guarantee. Simply send us a quick email at cloudboxdesigns@gmail.com, and one of our lovely staff will be able to help.
Product
Will the light cover my entire room?
Unlike most of the galaxy projectors in the market, the Cloud Box emits light in all direction covering both your walls and ceiling.
Can I adjust the brightness?
Yes! The Cloud Box comes with 6 levels of adjustable brightness. Making it a whole lot easier to adjust to your preference.
How many color settings are there?
There are a total of 16 different colour settings to choose from.
Does it come with a remote?
Yes, all of our Cloud Boxes come with a remote controller and battery.
Need more info?
- 6 levels of adjustable brightness
- 16 color options
- Color combination available
- No hazardous laser
- Powered by a universal USB Port
- No built-in battery, plug-in only
- Control with a remote
- Energy efficient LED
For further information, feel free to contact our lovely team at cloudboxdesigns@gmail.com